Support services
Work requests
Our Service Desk handles all new products and services that require installation within 10 business days.
Support
Our telephone support service handles acute technical challenges for your company in a flexible manner.
Call 0600 9 4044
(€2.19 + VAT/min)
We handle electronic support requests from 15:00 to 16:00
Self-service portal 24/7
We aim to respond to email requests as soon as possible at no charge. 24/7 self-service portal is available for your use.
Remote access
Delivery services
When your company has decided to acquire the AutoFutur or KoneFutur software, it’s our turn to fulfill our customer promise, which includes new system deliveries and transferring old versions to the cloud service/cloud environment/cloud.
After that, our delivery team takes over the work according to the agreed-upon requirements and order. The delivery team is responsible for the details related to the delivery until all the agreed-upon matters have been completed and confirmed.
We also provide guidance and ensure that your company’s staff can use the software effectively with the help of our consulting team, the Service Desk.
Software deliveries
New software deliveries
We deliver new software deliveries quickly and flexibly.
Transferring the software to a cloud service
We ensure that you can transfer your software data to our secure cloud environment smoothly and reliably.
Project deliveries
We thoroughly assess your company’s needs and requirements with our team of experts before delivering any enterprise resource planning (ERP) system.
Get in touch. How can we assist you?
